Telehealth & Tobacco Coffee Chat - Shared screen with speaker view
Hello everyone, welcome to our coffee chat! For access to our speaker bios and closed captioning link, please visit the following page: https://www.bhthechange.org/resources/telehealth-tobacco-cessation-coffee-chat/
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Thank you all for joining us! As a reminder, you can use the chat box or Q&A panel to submit questions. For access to the recording of our archived webinar Transforming Your Tobacco Cessation Practice with Telehealth visit the following page: https://www.bhthechange.org/resources/transform-your-tobacco-cessation-practice-with-telehealth/
If video visits "are as effective" as telephone visits, is there an advantage of video visits to either patient or provider - aside from billing possibilities.
You can direct your questions to "all panelists and attendees" so everyone in the meeting can see your comments.
That has happened to me as well on video
I’ve definitely had clients start smoking on video, so love any tips on setting up the session to avoid clients doing this
Aloha from Kauai: I was wondering if there were any legal ramifications or issues to have someone new to this industry attend other organizations group sessions as an observer. ( I need all the help I can get)
You can ask them if they want to use it as a learning moment (i.e. the phone is a trigger for smoking - acknowledge that and ask if they want to work on stategies during the session)
I find that I have a better engagement ratio on video conferencing because people still see me in my office as opposed to some people being at home. It's great for people who normally have barriers to attending appts. like physical and/or mental health struggles
We have started getting ready to have clients with no video options to come in and get a tablet to use in their car or a conference room at our agency.
With a few months under your belts, and with increased reimbursement rates for telehealth visits, what have you seen in the way of denials/justifying the cost?
We have also asked a patient if it is ok to have a counselor in training listen during the phone call
I use psychotherapy codes.
Jonathan, does what you say about "hospitals" apply to providers in ambulatory setting as well?
more billable hours haha
very true, Marie!
Is there a difference in reimbursement rates if use nicotine dependence codes vs toxic effects of tobacco codes?
they could use headphones
if they can plug them into thier phone or computer
If getting denials, what are the common themes for those denials?
We also have trouble trying to see patients in the hospital who have just had oral surgery or a stroke and are not able to verbalize where we could in person use a whiteboard or ask discreet yes/no questions
Common themes here are clients coming off alcohol or other chemical substances who don't want to go off everything at one time...even though statistics show that it's better for individuals to kick all those chemical habits at the same time.
In your state, when a claim is denied, does the patient pay?
Does the hospital bill? Does the hospital absorb?
For tobacco cessation treatment
good to know. thank you.
Check out our archived recording and resource guide here: https://www.bhthechange.org/resources/transform-your-tobacco-cessation-practice-with-telehealth/
Thank you for joining us!
A copy of today's event will be available within 24 hours at the following link: https://www.bhthechange.org/resources/telehealth-tobacco-cessation-coffee-chat/