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Telehealth & Tobacco Coffee Chat - Shared screen with speaker view
Samara Tahmid
14:47
Hello everyone, welcome to our coffee chat! For access to our speaker bios and closed captioning link, please visit the following page: https://www.bhthechange.org/resources/telehealth-tobacco-cessation-coffee-chat/
Samara Tahmid
17:02
Want to learn more about NBHN? Join us at https://www.bhthechange.org/join/. Membership and resources are free!
Samara Tahmid
29:09
Thank you all for joining us! As a reminder, you can use the chat box or Q&A panel to submit questions. For access to the recording of our archived webinar Transforming Your Tobacco Cessation Practice with Telehealth visit the following page: https://www.bhthechange.org/resources/transform-your-tobacco-cessation-practice-with-telehealth/
jonina GORENSTEIN
36:21
If video visits "are as effective" as telephone visits, is there an advantage of video visits to either patient or provider - aside from billing possibilities.
jonina GORENSTEIN
37:39
yes
Dana Lange
40:38
You can direct your questions to "all panelists and attendees" so everyone in the meeting can see your comments.
Kim Caldwell
42:18
That has happened to me as well on video
Jennifer Livingstone
42:57
I’ve definitely had clients start smoking on video, so love any tips on setting up the session to avoid clients doing this
ramon meraz
43:15
Aloha from Kauai: I was wondering if there were any legal ramifications or issues to have someone new to this industry attend other organizations group sessions as an observer. ( I need all the help I can get)
Genevieve Casey
43:24
You can ask them if they want to use it as a learning moment (i.e. the phone is a trigger for smoking - acknowledge that and ask if they want to work on stategies during the session)
Marie McGregor
44:00
I find that I have a better engagement ratio on video conferencing because people still see me in my office as opposed to some people being at home. It's great for people who normally have barriers to attending appts. like physical and/or mental health struggles
Jodine Meyers
44:12
We have started getting ready to have clients with no video options to come in and get a tablet to use in their car or a conference room at our agency.
Laurie Gerdt
45:57
With a few months under your belts, and with increased reimbursement rates for telehealth visits, what have you seen in the way of denials/justifying the cost?
Genevieve Casey
47:18
We have also asked a patient if it is ok to have a counselor in training listen during the phone call
Jennifer Livingstone
48:25
I use psychotherapy codes.
jonina GORENSTEIN
54:09
Jonathan, does what you say about "hospitals" apply to providers in ambulatory setting as well?
jonina GORENSTEIN
54:47
yes
Marie McGregor
58:28
more billable hours haha
Dana Lange
58:52
very true, Marie!
Laurie Gerdt
01:02:14
Is there a difference in reimbursement rates if use nicotine dependence codes vs toxic effects of tobacco codes?
Jennifer Livingstone
01:02:30
they could use headphones
Jennifer Livingstone
01:02:45
if they can plug them into thier phone or computer
Laurie Gerdt
01:02:45
If getting denials, what are the common themes for those denials?
Genevieve Casey
01:03:04
We also have trouble trying to see patients in the hospital who have just had oral surgery or a stroke and are not able to verbalize where we could in person use a whiteboard or ask discreet yes/no questions
Marie McGregor
01:04:00
Common themes here are clients coming off alcohol or other chemical substances who don't want to go off everything at one time...even though statistics show that it's better for individuals to kick all those chemical habits at the same time.
jonina GORENSTEIN
01:07:05
In your state, when a claim is denied, does the patient pay?
jonina GORENSTEIN
01:07:51
Does the hospital bill? Does the hospital absorb?
jonina GORENSTEIN
01:08:30
For tobacco cessation treatment
jonina GORENSTEIN
01:11:27
good to know. thank you.
Samara Tahmid
01:12:50
Check out our archived recording and resource guide here: https://www.bhthechange.org/resources/transform-your-tobacco-cessation-practice-with-telehealth/
Samara Tahmid
01:12:55
Thank you for joining us!
Samara Tahmid
01:13:25
A copy of today's event will be available within 24 hours at the following link: https://www.bhthechange.org/resources/telehealth-tobacco-cessation-coffee-chat/