Hi everyone! I am having audio issues. going to sign back on. I cannot hear anything.

https://www.amazon.com/gp/product/1633691063/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

book i just ordered! I'll let you know if it's any good

Unfortunately the computer I'm using this morning doesn't have video

Same here-same FQHC as Susan Lind.

I am in a rural area in Iowa with poor internet connectivity so I may be on and off.

Hello everyone

Vicki Rahenkamp, FQHC on the eastern shore of MD, Choptank Community Health

Lisa Williams, Regional Manager Seraaj Family Homes.

Deborah Pell, Chief Program Officer - Bill Wilson Center dpell@bwcmail.org

Bonnie Triebig, Clinical Director Berks Counseling Center

Danielle Tilden, CCBHC Project Director, FLACRA

Kim Walter, Director, SANFM Centura Health

Brandy Harrell, Director of Behavioral Health, Kinston Community Behavioral Health

Jennifer Robertson-Hill, Iowa Department of Public Health, Promoting the Integration of Primary and Behavioral Health Care (PIPBHC) grant Project Director

*Community Service Board of Middle Georgia* Lisa Montford, BH Deputy Director - Chadwin Hutcheson, Implementation Manager - Renia Avera, Business Development - Cali Hollis, Resource Linkage Coordinator

Jennifer Joyce, Senior Director, Community Connections, DC. Hello from DC! Doing our best to staff safe today and I hope everyone else is doing the same! GREAT TO SEE YOU ALL!

Good to see you too Jennifer!

Please everyone please go ahead and type in or ask to have your line opened so you can talk to the group!

Please share your thoughts/experiences here, raise your hand or unmute yourself! We want to hear from you!

I would like any info on "warm handoff"!

I would also like the information on warm hand-offs please

I am also interested in information on warm hand-offs.

Pry would be great if you could send the warm hand off info to all participants?

Yes I would appreciated it as well.

Yes! We will make sure the information on warm hand offs is sent to the entire group!

We have several federal grants in a rural area so we are required to have specialty teams. It’s been tricky ensuring clients aren’t disrupted in their care from one funding stream to the next. It can be frustrating for employees to serve clients when it’s dependent on what funders want and need.

Kim, preventing staff and clients from feeling the "seams" in the system like what their payer will pay for or not falls on the team to make sure the person centered plan is best aligned with what can be paid for and what is needed by the person to be healthy. No small task b/c if one client can get more services b/c they have better ins that will really frustrate things..

Here is the link to the paper: https://www.thenationalcouncil.org/wp-content/uploads/2020/11/102820_MDI_High_Functioning_Team_Based_Care_Toolkit.pdf?daf=375ateTbd56

Stacey Roberts, MHA of Westchester

Amy Paul, Crisis Preparation and Recovery

Thank you everyone!

Thank you everyone for joining us today! Looking forward to seeing everyone again in a few weeks!