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Team-Based Care ECHO Session 2 - Shared screen with speaker view
Lisa Williams
20:14
Lisa Williams, Seraaj Family Homes
Marnie Braswell
20:49
Marnie Braswell and Meredith Conner, CSB of Middle GA
carlosfaulk
20:53
Carlos Y. Faulk, Aliviane, Inc, El Paso
RobertsS
21:21
Stacey Roberts - MHA of Westchester
Stephen Smith CSB of Middle Georgia
21:28
Stephen Smith CSB of Middle Georgia
Kelli Sax-Pahl
21:31
Kelli Sax-Pahl, Crisis Preparation and Recovery-AZ
Melissa Howard (she/her)
22:02
Melissa Howard, UCS Healthcare, Des Moines, Iowa
Denise Forbes
22:16
Denise Forbes, Chadwin Hutcheson, Tina Clements, Renia Avera with Community Service Board of Middle Georgia
Deb Center
22:32
Hi Everyone - Deb Center PhD, Colorado Center for Nursing Excellence - and run several Team-based care programs for FQHCs
Vicki Rahenkamp, Choptank Community Health
22:46
Vicki Rahenkamp BH Director for Choptank Community Health Systems
Shannon Barczak
23:00
Shannon Barczak Hope Community Services Inc. OKC, Ok
Natalia
23:03
Natalia Vergara - Behavioral Health Care Manger UPMC Harrisburg PA
Rebecca Peterson
23:10
Rebecca Peterson, MercyOne House of Mercy Des Moines IA
Lindsey Brown Beacon Light Behavioral Health
23:18
Lindsey Brown- Patient Care Coordinator Beacon Light Behavioral Health System Warren Outpatient Clinic in Warren, PA
Kari Salapek
23:24
Kari Salapek, LPC, ATR-BC- Beacon Light Behavioral Health System warren pa
Amy Paul - Crisis Preparation and Recovery, Inc.
23:28
Amy Paul, Chief Clinical Officer Crisis Preparation and Recovery, Inc. Tempe, AZ
Brandy Harrell
23:31
Hello to all! Brandy Harrell Kinston Community Behavioral Health Director North Carolina
Kim Scorza
23:36
Kim Scorza, Seasons Center for Behavioral Health, Iowa
Jennifer Robertson-Hill
23:47
Good morning all! Jennifer Robertson-Hill at the Iowa Department of Public Health, Iowa
John John
23:53
Dr John P John
Tracey McKiernan
24:07
Tracey McKiernan, Catholic Charities of Cleveland, OH-Director
Ronnie Tyson Flint/Saginaw/ Port Huron Odyssey House Inc.
24:23
Can we have everyone place there name and contact information in CHAT. I am looking for peer consultation especially in Michigan
Ronnie Tyson Flint/Saginaw/ Port Huron Odyssey House Inc.
24:49
Ronnie Tyson
Raymonda Takla, National Council for Behavioral Health
26:55
Hi all! It would be great if you could please update (if you have not already) your name in Zoom to include your full name and organization so we can accurately count you as attending today's session. To change your name, please click the three dotted icon on your camera screen and scroll down to "Rename." Thanks and please let me know if you have questions!
Kim Scorza
28:14
Wish I could join everyone via video but I live in a rural area with poor internet service so audio is the best I can do on most days including today!
Jade Bettine, Mount Sinai Health Partners
28:37
apologies from me as well, I don't have a working webcam :/
Brandy House
29:06
I will be on vidoe shortly, but here listening
carlosfaulk
32:36
Did not fine the option to rename. I am Carlos Y. Faulk BS,APS Aliviane, Inc
nina perales, caremore health
33:22
Will you discuss the financial discussion points to use with leadership? I have found this a primary barrier for higher level discussions.
Ronnie Tyson Flint/Saginaw/ Port Huron Odyssey House Inc.
33:27
We already embrace team based care we need to develop highly effective team based care is there a reccomended reading for defining highly efective teams
Jeff Capobianco, PhD, LLP
45:18
Hi Nina, the financing points are important and both the billable aspects (how to pay for meetings) and the cost offsets (how will TBC make us more efficient b/c for example people are working at the top of their license, etc.). We can touch on this today and have an ECHO coming up that looks at this
nina perales, caremore health
45:51
@Jeff - thank you!
Jeff Capobianco, PhD, LLP
47:48
@ Ronnie we like book "teaming" by Amy Edmondson and certainly the reference list in the NC MDI paper are good resources
Ronnie Tyson Flint/Saginaw/ Port Huron Odyssey House Inc.
50:16
Thanks Jeff
nina perales, caremore health
50:47
I’m thinking about the adaptive leadership slide we just saw. Has there been an opportunity for calling out the emotional impact and talking about it?
Vicki Rahenkamp, Choptank Community Health
51:35
How long was this process in place prior to COVID and how was it working then?
Jeff Capobianco, PhD, LLP
52:47
@Ronnie if there is a specific TBC topic let us know and we can find specific resources for that
Jill Young - Family & Children's Services
53:26
If I understand correctly, sounds like the team has a Team Lead who is a clinical supervisor and then all team members have their own/seperate supervisor? I wonder if there is a disconnect due to multiple supervisors?
nina perales, caremore health
54:10
@Jill - great point!
Summer King-HOPE
54:31
Is there any way for the Team Lead person for each separate team to meet together to discuss a similar style, get feedback on their process of implementation, etc. Or a way for different Team Leads to sit in on other teams?
Lisa Williams, Seraaj Family Homes
54:34
I agree Jill. great point made
Jeff Capobianco, PhD, LLP
55:31
Good point Jill, we often see these team designs where there is matrix supervision (clinic team lead and hire/fire supervisor....for lack better terms) which is fine but the supervisor and team leaders have to be on the same page or confusion reigns!
Susan Teconchuk - Beacon Light - Warren, PA
01:00:49
You mentioned scheduling challenges. Is there an expectation that how you schedule as a result of team implementation (i.e. frequency, clinician, walk in) looks different that it did 'pre-team' scheduling.
Jeff Capobianco, PhD, LLP
01:07:15
Does anyone else have ideas?
Vicki Rahenkamp, Choptank Community Health
01:07:35
Thinking back to my behavior management days working with teachers on behavior plans in school, how involved were the therapists in designing the program? If they are part of the planning they may be more committed to the change. You know these are things we would like to do, what do you feel is doing now (during COVID) and what will be our benchmark to know when we can added the others incrementally. Also I agree with Jeff procedures need to be consistent across teams
nina_perales
01:08:32
I love the idea of embracing failure. Giving feedback like “I like this….” About the changes and also “I wish….” In order to give change recommendations
Kim Scorza
01:11:37
One thing that I have been doing as the CEO is 2-3 times a month having "Connect with Kim" mtgs where employees can submit questions via a google doc anonymously in advance and then employees join via a zoom to talk through the questions and what is concerning to them. It seems that most people are engaging with these and we have been able to help employees with some of their more immediate employee concerns so that we can focus on more team-based care for our clients during other meetings.
John P John MD
01:12:04
Hi Dr Capobianco
Jeff Capobianco, PhD, LLP
01:12:14
Love this Kim!
Jeff Capobianco, PhD, LLP
01:12:50
Hi Dr John!! Thanks for being here!
Ramón Pimentel Dumont
01:14:38
thanks!!!
Liz Disney
01:14:43
How can I access the clickable links on the upcoming events?
Jeff Capobianco, PhD, LLP
01:15:34
The links should work/be clickable in the PDF you receive
Deb Center PhD - Colorado Center for Nursing Excellence
01:15:40
thanks